PRIVACY POLICY

Last Updated July 15, 2026

At Chinook RV, your privacy matters to us. We are committed to protecting the personal information you share with us and being transparent about how we collect, use, and safeguard it.

This Privacy Policy explains what information we collect through our website and related digital services, how we use that information, when it may be shared, and the choices you have regarding your personal information. By using our website, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide when interacting with our website, including when you:

Request information about a Chinook RV model
Contact us through an online form
Request a Factory Tour or VIP Factory Delivery
Locate an authorized Chinook dealer
Subscribe to our email newsletter
Apply for employment
Otherwise communicate with us

The personal information we collect depends on how you interact with our website and services and may include:

Name
Email address
Phone number
Mailing address
ZIP code
City and state
Preferred Chinook model
Preferred dealer or location
Resume or employment information (for job applicants)
Any additional information you choose to provide in a message or form

INFORMATION COLLECTED AUTOMATICALLY

Like most modern websites, we automatically collect certain technical information when you visit our website.

This information may include:

IP address
Browser type and version
Device type
Operating system
Pages visited
Time spent on pages
Referral website
Date and time of your visit
General geographic location based on your IP address

This information helps us better understand how visitors use our website and allows us to improve the user experience.

COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our marketing efforts.

Cookies are small text files stored on your device that allow websites to recognize your browser and remember certain information.

We use cookies to:

Remember your preferences
Improve website functionality
Measure website performance
Understand how visitors interact with our website
Help us provide more relevant advertising and marketing
Enable embedded content, such as YouTube videos

When visiting our website, you will have the ability to:

Accept all cookies
Reject non-essential cookies
Customize your cookie preferences

You may also adjust your browser settings to block or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of portions of our website.

ANALYTICS AND ADVERTISING

We use trusted third-party services to help us understand website performance, improve our marketing efforts, and enhance your experience on our website. These services may include:

Google Analytics
Meta (Facebook) Pixel
Google Ads Conversion Tracking
Embedded YouTube videos

Embedded YouTube videos may place cookies or collect information about your interaction with the video player in accordance with Google's Privacy Policy and YouTube's Terms of Service. We do not control how these third-party services collect or process information.

For more information about these services, please visit:

Google Privacy Policy: https://policies.google.com/privacy
YouTube Terms of Service: https://www.youtube.com/t/terms
Meta Privacy Center: https://www.facebook.com/privacy/policy

HOW WE USE YOUR INFORMATION

We use the information we collect to:

Respond to your questions and requests
Provide information about Chinook RV products
Schedule Factory Tours and VIP Factory Deliveries
Connect you with an authorized Chinook RV dealer when you request information, pricing, availability, or assistance with purchasing a Chinook RV
Process employment inquiries
Improve our website and customer experience
Analyze website usage and performance
Send newsletters and marketing communications when you have chosen to receive them
Comply with applicable laws and legal obligations
Protect the security and integrity of our website

EMAIL COMMUNICATIONS

If you choose to subscribe to our newsletter or other marketing communications by selecting the appropriate checkbox on one of our forms, we may periodically send you emails about Chinook RV products, company news, events, promotions, and other information we believe may be of interest.

You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails or by contacting us directly.

If you contact us regarding a specific inquiry, we may communicate with you regarding that request regardless of your marketing subscription preferences.

SHARING YOUR INFORMATION

Chinook RV does not sell or rent your personal information to third parties for their own marketing purposes.

If you request information about a Chinook RV, request pricing or availability, or ask to be contacted by a dealer, we may share your information with an authorized Chinook RV dealer selected based on your location or preference so they can assist with your request.

Authorized dealers are independent businesses and maintain their own privacy practices. We encourage you to review the privacy policy of any dealer you choose to work with.

We may share your information with trusted third parties when necessary to operate our business or fulfill your request, including:

Authorized Chinook RV dealers who can assist with your inquiry or purchase request
Website hosting and technology providers
Marketing and email service providers
Website analytics providers
Professional service providers who assist in operating our business

We may also disclose information if required by law or when necessary to protect our legal rights, property, customers, or the public.

EMPLOYMENT APPLICATIONS

If you apply for employment through our website, we collect the information you provide, including your resume and any supporting materials, solely for employment-related purposes.

Employment information will only be accessed by authorized personnel involved in the hiring process.

DATA SECURITY

We take reasonable administrative, technical, and physical safeguards to help protect the personal information we collect from unauthorized access, disclosure, alteration, misuse, or destruction.

While no method of electronic transmission or storage is completely secure, we continually work to protect the information entrusted to us using commercially reasonable security practices.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we take reasonable steps to securely delete or otherwise dispose of it in accordance with our business practices and applicable law.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, including authorized dealers and other organizations.

Because we do not control those websites, we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

CHILDREN'S PRIVACY

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that personal information from a child has been submitted to us, we will take reasonable steps to delete that information.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include the ability to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request information regarding how your personal information is used
Withdraw consent for certain types of processing where applicable

To exercise these rights, please contact us using the information below.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

When updates are made, we will revise the "Last Updated" date at the top of this page. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

CONTACT US

If you have questions about this Privacy Policy or would like to request access to, correction of, or deletion of your personal information, please contact us:

Chinook RV

Email: info@chinookrv.com

We will make reasonable efforts to respond to your request in accordance with applicable law.